Delivery of the goods will be made within 7 days after the order. In some cases the delivery might take longer (from 2 to 6 weeks) due to the size of the order, customization, dangerous good regulations for transport, peak seasons . Please note that is some cases we can experience longer delay from manufacturer due to lack of materials and or other disruption caused by third parties where unfortunately we have no control over. We will make sure that all the products will be in perfect working order to avoid any inconvenience. ALIEN ELECTRONICS LTD will not be responsible if the customer fails to take delivery of the goods or any part of them on the delivery date and/or fails to provide any instructions, documents, licences, consents or authorizations required to enable the goods to be delivered. Delivery is made my national and international express company. We are able to provide a cheaper cost by using standard air mail service, but in this case we are not responsible due to the uninsured and not trackable service. Please email us for info and costs. The customer would be liable to pay all costs and expenses including storage and insurance charges arising from such failure.
A full refund will be given on goods that are returned within 7 days from the date they were received. The goods must be returned unused and in perfect condition with their undamaged original packaging. The customer is responsible for the cost of returning any goods and original delivery costs are not refundable. These terms and conditions are accepted once an order is placed.