All products sold by Alien Electronics Limited are tested prior to distribution by AE and carry the full manufacturers warranty. They are warranted to be free from any defects in materials or workmanship for a period of [12 months] from the date of purchase to the original retail buyer.
AE aims to deal with any warranty problem as quickly and efficiently as possible and AE will in its sole discretion either repair the product or in certain cases, offer a replacement. Where it is necessary to return certain items to the manufacturer for inspection and or repair, this will cause a delay of up to [12 weeks].
If you have any problems with your purchases please contact AE by email at info@alienpowersystem.com and we will respond as soon as reasonably possible. If however you need to return the goods please return the faulty item together with your original receipt to: Alien Electronics LTD, unit 1 Pacific road, L20 4DX Bootle, UK. We regret that we cannot refund postage cost.
This warranty does not cover damage due to misuse, modification, crashes or vibration, all of which will invalidate the warranty. It is not the responsibility of AE to protect the wires from damage due to improper use. Damage caused by dirt or other external elements to any rotating parts is not covered in this warranty.
Products used in racing or other extreme conditions will be at the sole risk of the user and may invalidate this warranty. Any returns of goods will be accepted at the sole discretion of AE.
Batteries sold by AE are warranted to be free of defects for a period of 30 days from the purchase date. Once again, this warranty does not cover damage from misuse.
